SHIPPING

SHIPPING

All orders ship via USPS First Class Mail. Shipping upgrades are available at checkout if you need to expedite the transit time. 

 

Shipping time within the US is typically 2-5 business days, and depends on the post office/location/weather/etc. 

 

Please understand that I have no control over orders once they are in the hands of the post office, but will be happy to help you if have any trouble regarding the delivery of your order.

 

DIY CUSTOM DESIGNS is not responsible for lost, stolen or undelivered mail. Once an order is shipped you will be provided with a USPS tracking number that you can use to reference shipping status. 

 

If your tracking info shows that it's been accepted by the USPS and you have not received your items, you must contact the USPS with provided tracking information to help resolve the issue or file a claim

 

PROCESSING

CURRENT PRODUCTION TIME: 1-3 business days

 

Custom and personalized orders

Current processing time is 1-3 business days (Monday-Friday) for all orders including personalized items. 

 

Customization on an active listing will be processed within 1-3 business days from the date of purchase, depending on the request. If the processing time exceeds our 3 days or we anticipate a design will take longer to develop, these will be noted in the "Custom Listing" with buyer.

 

Please contact us if you need to make other arrangements or have a specified date for delivery.